At HPE Operations, we deliver customer and partner satisfaction with a strategic, inclusive, and collaborative approach. Our competitive advantage is delivering differentiated customer journeys through digital enablement, operational excellence, and future-focused innovation. Here, you'll build expertise, foster relationships, and accelerate product adoption in cloud computing.
Mark Bakker, EVP and General Manager of HPE Operations, on our culture and what makes us win
"Led by a commitment to growth and guided by strong core values, our team remains at the forefront of technology. This collaboration drives our success, supported by diverse skills and perspectives that foster innovation. There is a willingness to not just support one another, but also doing good in both our work and community."
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Top things to know about us
HPE Operations is our largest organization, making up a third of our full-time workforce. They are located across 57 countries, including the US, India, Bulgaria, Croatia, Mexico, Puerto Rico, Singapore, and Tunisia.
AI solutions are transforming how we work.
We use AI to improve demand forecasting, answer customer queries and support requests, guide troubleshooting, allocate materials, and even ensure factory quality and security by identifying defects.
As part of our mission to be a net-zero company by 2040,
we are working to establish, measure, and report our baseline carbon footprint throughout the supply chain. We are also developing a roadmap of carbon reduction opportunities across HPE Operations, including site-balancing and energy-reduction activities, sustainable packaging, and assessing low-carbon fuels for transportation.
82% of customers rate us a 9 or 10 out of 10!
This is the result of more than 4 million hours spent across our Services portfolio on proactive services and customer support each year and 3000 transformative projects completed by Professional Services each year.
The Services Portfolio provides solutions for any stage of a customer’s digital transformation
strategizing through advisory services, education, lifecycle management with Professional Services; helping run their environment with Support Services; and fully running infrastructure and workloads for customers with Managed Services.
HPE Operations puts a priority on growth and development, living up to our goal of being a career destination for team members within HPE.
We have talent programs designed to welcome our newest graduates up through our senior managers and enable candid career discussions and development plans at all stages in your career.
"Work-life balance at HPE starts with self-awareness—recognizing the activities and people that energize you. We offer a blend of office and remote work, fostering connections with colleagues while enjoying the flexibility of working from home and reducing commutes."
JOSE GOMEZ
-Account Delivery Manager, Costa Rica
"I love my job. Every day is different, presenting new challenges. Coordinating diverse teams to deliver quality products is incredibly rewarding, and I learn something new from my colleagues every day, thanks to our supportive management and mentoring culture."
LAURA FROST-Service Experience Manager, North America
"At HPE, you can work on projects that enhance your skills beyond daily tasks. One of my proudest projects was the 8-week Account Management Academy program, where new ASM team members from Costa Rica and Mexico developed key skills through nearly 50 hours of focused training, leading to high-quality outcomes."
NATHALI BRENES-Account Support Manager, Costa Rica
"Staying current with industry trends is essential in today's fast-paced tech landscape. HPE provides a wealth of resources, including beHPE, training newsletters, mentors, and industry events, to help us learn and adapt. Focus on the technology that ignites your passion and dive deep into that area."
ALICIA BEASLEY-Account Services Manager, North America
"We maintain our innovative edge by providing solutions that are grounded in creativity and aligned with our service and product offerings. Consulting is crucial for us to consistently deliver state-of-the-art solutions to our clients."
EDGAR ROGELIO-Customer Experience Manager, Mexico
Why you will love working here
Advancing the way we live
HPE's Services team helps Enloe Medical Center get the most out of its IT solutions and plan for the future, while freeing up IT staff to focus on business innovation.
At HPE we strive to provide our team members and their loved ones with a comprehensive suite of benefits and wellness offerings that support the whole you!
We know that our greatest strengths come from the people who make up our team. For us, inclusion and diversity are ingrained in who we are today because we know it’s what will get us to tomorrow.