At HPE Operations, we deliver customer and partner satisfaction with a strategic, inclusive, and collaborative approach. Our competitive advantage is delivering differentiated customer journeys through digital enablement, operational excellence, and future-focused innovation. Here, you'll build expertise, foster relationships, and accelerate product adoption in cloud computing.
Mark Bakker, EVP and General Manager of HPE Operations, on our culture and what makes us win
"At HPE Operations, we don’t just keep things running—we power what’s next!
We’re a team that values diverse perspectives, bold ideas, and making a real impact. Ready to shape the future of tech?
Join us today! "
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About HPE Operations
HPE Operations is our largest organization, making up a third of our full-time workforce. The HPE Operations team are located across 57 global locations, including the US, India, Bulgaria, Croatia, Mexico, Puerto Rico, Singapore, and Tunisia.
Transforming how we work
We use AI to improve demand forecasting, answer customer queries and support requests, guide troubleshooting, allocate materials, and even ensure factory quality and security by identifying defects.
Net-zero by 2040
We are working to establish, measure, and report our baseline carbon footprint throughout the supply chain. We are also developing a roadmap of carbon reduction opportunities across HPE Operations, including site-balancing and energy-reduction activities, sustainable packaging, and assessing low-carbon fuels for transportation.
Dedicated to Customer Satisfaction
82% of customers rate us a 9 or 10 out of 10! This is the result of more than 4 million hours spent across our Services portfolio on proactive services and customer support each year and 3000 transformative projects completed by Professional Services each year.
The HPE Services Portfolio
Whether strategizing advisory services, education, and lifecycle management with Professional Services, helping run their environment with Support Services, or fully running infrastructure and workloads with Managed Services, we provide solutions for any stage of a customer’s digital transformation.
A Career Destination
HPE Operations puts a priority on growth and development. We have talent programs designed to welcome our newest graduates up through our senior managers and enable candid career discussions and development plans at all stages in your career.
"Work-life balance at HPE starts with self-awareness—recognizing the activities and people that energize you. We offer a blend of office and remote work, fostering connections with colleagues while enjoying the flexibility of working from home and reducing commutes."
Jose Gomez
Account Delivery Manager, Costa Rica
"I love my job. Every day is different, presenting new challenges. Coordinating diverse teams to deliver quality products is incredibly rewarding, and I learn something new from my colleagues every day, thanks to our supportive management and mentoring culture."
Laura FrostService Experience Manager, North America
"At HPE, you can work on projects that enhance your skills beyond daily tasks. One of my proudest projects was the 8-week Account Management Academy program, where new ASM team members from Costa Rica and Mexico developed key skills through nearly 50 hours of focused training, leading to high-quality outcomes."
Nathali BrenesAccount Support Manager, Costa Rica
"Staying current with industry trends is essential in today's fast-paced tech landscape. HPE provides a wealth of resources, including beHPE, training newsletters, mentors, and industry events, to help us learn and adapt. Focus on the technology that ignites your passion and dive deep into that area."
Alicia BeasleyAccount Services Manager, North America
"We maintain our innovative edge by providing solutions that are grounded in creativity and aligned with our service and product offerings. Consulting is crucial for us to consistently deliver state-of-the-art solutions to our clients."
Edgar RogelioCustomer Experience Manager, Mexico
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